We work hard to ensure that all projects are completed in a timely manner. It is important to understand that each of our clients is important to us and all projects will be completed in the order submitted based on your purchased package.
While it is impossible to assess a turnaround time that will fit every possible scenario, most small administrative requests can be completed the same day if submitted by 12:00 pm EST.
If you are a retainer client (a retainer client is on auto draft for a set amount of hours each month), the average project turnaround time is 2-3 business days on most projects.
If you are a prepaid client (prepaid clients are not on auto draft and have purchased a set of number of hours), the average project turnaround time is 5-6 business days on most projects.
If additional time is needed on any project, you will be contacted by the project manager.