Below are some of our most commonly asked questions. Please click the button below to schedule a call if you’d like to speak with a solution specialist.
What do you mean by subscription-based?
Our subscription-based plans allow you to be paired with qualified staff for a monthly fee. Avoid the costs associated with recruitment and traditional employment.
How do your services work?
The first step is identifying which of our services best meets your needs. We offer subscription and project-based support. We are available to meet both virtually and in person.
What talent can you source for me?
We specialize in helping clients meet the following talent needs: general administrative support, executive assistance, graphic design, website design, social media specialists, customer care specialists, and strategic consulting.
Why should I work with you?
Since 2007, we have worked with a number of high-profile clients that value time, freedom, and flexibility. You work with us because we hire well, train well, and value confidentiality.
How long does it take before I have support?
On average, it takes 2-3 weeks to complete the entire process of recruiting, selecting, hiring, and onboarding.
How do you find your talent?
Due to the nature of our business, we are always recruiting. We find our virtual staff through referrals and various online outlets. Each person is vetted and tested to ensure they are competent and trustworthy.
Who uses your services?
All types of businesses and professional individuals use Apex. Some examples are business coaches, life coaches, wellness coaches, architects, construction companies, celebrities, business owners, consultants, salespeople, non-profit organizations, investors, musicians, inventors, executives, charity organizations, CEOs, CFOs, bankers, and many more.
How much does it cost?
We are a virtual support agency that creates custom solutions for our elite client base. Our pricing is determined by the level of support required to meet your needs.
Do I pay my virtual staff directly?
The team that we recruit for you is fully managed by Apex Virtual Solutions. Our goal is to make things as easy as possible for you. You pay a monthly subscription fee to Apex and we pay your virtual worker, we keep them trained, and we help you manage them.
What is remote staffing?
Remote staffing means hiring support for you or your organization that works virtually. It’s a great option for scaling companies looking to find talent with the costs and efforts that come with traditional employment.
Do you have a refund policy?
We offer a full refund if we are unable to pair you with a virtual team member that meets your requirements. Refunds must be requested prior to the start of any work requests.
What makes you different?
The secret sauce behind our success can be summed up in one word: STANDARD. Our standards are high in the way we recruit, the way we train our team, and the way we support our clients.
How do I communicate with you?
We communicate with our clients via our project management site, email, skype, text and phone. The type of communication available will depend on your purchased package. Skype, text and phone communication are available with our premium retainer packages. Phone and skype conversations must be scheduled in advance due to the nature of our work.