by Trena V. Stubbs | Jan 15, 2026 | Operations & Automation
Let’s be candid: if you’ve reached the point where you’re reading about operational support, your business probably feels like a pressure cooker. Everything runs through you. Your team asks for approval on decisions they should be making. Client...
by Trena V. Stubbs | Oct 13, 2025 | Operations & Automation
Let’s start with an uncomfortable truth: your client onboarding process is probably costing you money, credibility, and peace of mind. Not because you don’t care. Not because your team isn’t trying. But because most service businesses build their...
by Trena V. Stubbs | Sep 30, 2025 | Operations & Automation
A Chief Operation Officer (COO) is responsible for helping organizations grow without collapsing under their own weight. Let’s be honest—most businesses don’t fail because they run out of ideas. They fail because their systems can’t keep up with...
by Trena V. Stubbs | Apr 14, 2025 | Productivity & Delegation
As the co-founder of a virtual support agency, I’ve learned the importance of getting out of the day-to-day to reflect on how we lead, collaborate, and grow. My recent trip to California for Canva Create 2025 was exactly that kind of moment. What made this event...
